Last Updated: January 23, 2026
Introduction
Provisionix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Unix/Linux Identity and Access Management platform (the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request a demo or contact us
- Subscribe to our newsletter
- Participate in surveys or provide feedback
This information may include: name, email address, company name, phone number, job title, and billing information.
1.2 Usage Data
We automatically collect certain information when you access or use the Service, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Date and time of visits
- Referring website addresses
1.3 Technical and Operational Data
When you use the Provisionix platform, we collect:
- Server configuration and inventory data
- User access logs and audit trails
- System performance metrics
- Compliance and security event data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To process transactions and send related information
- To send administrative information, updates, and security alerts
- To respond to inquiries and provide customer support
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Service
- To send marketing communications (with your consent)
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of Provisionix, our users, or others
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Audit logs and compliance data are retained for a minimum of 7 years to meet regulatory requirements (SOC2, PCI-DSS, HIPAA, ISO 27001).
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Opt out of marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@provisionix.io.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.
9. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Provisionix. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Compliance with Privacy Regulations
We comply with applicable data protection laws and regulations, including:
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act
- HIPAA: Health Insurance Portability and Accountability Act (for healthcare customers)
- SOC 2: System and Organization Controls certification
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@provisionix.io
- By visiting our contact page: /contact
- Data Protection Officer: dpo@provisionix.io